1. Who we are
D2X Technologies ("we", "us", "our") runs live online training in Data Engineering, Data Science and AI/ML from Bangalore, Karnataka, India. This policy explains what personal data we collect through https://d2xtechnologies.com (the "website"), why we collect it and the choices you have.
We follow the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000 and its rules. By using the website you agree to this policy.
2. Data we collect
When you fill a form (book a demo, enquire about a course, corporate training or career support), we collect:
- Name and phone number
- Email, work experience, company and your message, if you share them
- The course you are interested in
- The page you submitted from and campaign details in the link you used (for example utm_source)
When you enrol and pay for a course, we also keep your payment reference and invoice details. We do not store card numbers, UPI PINs or bank passwords. Payments are handled by our payment provider.
When you browse the website, basic technical data (browser type, device, pages visited, approximate location from IP) may be collected through Google Analytics and our hosting provider Cloudflare.
3. Google sign in
Our staff dashboard uses "Sign in with Google" so that only authorised D2X team members can view enquiries. Students and visitors do not need to sign in to use the website.
When someone signs in with Google, we receive only their Google account name, email address and profile picture. We use this only to check that the account is allowed to access the dashboard and to keep the session signed in.
We do not request access to Gmail, Google Drive, Contacts, Calendar or any other Google data. We do not sell, share or transfer Google user data to anyone, and we do not use it for advertising or to train AI models.
Our use of information received from Google APIs follows the Google API Services User Data Policy, including the Limited Use requirements.
4. How we use your data
- To call, WhatsApp or email you about the course, batch timings, fees and demo sessions you asked about
- To enrol you, share class links, study material and certificates
- To provide career support such as resume reviews, mock interviews and job referrals you ask for
- To send invoices and handle refunds
- To understand which pages and campaigns work, so we can improve the website
- To meet legal, tax and accounting duties
We do not sell your personal data. We do not share it with other companies for their marketing.
6. Storage and security
Enquiries are stored in a secure database on Cloudflare. Access is limited to authorised D2X team members through Google sign in. All traffic to the website is encrypted with HTTPS.
No system is 100 percent secure, but we take reasonable steps to protect your data from loss, misuse and unauthorised access.
7. How long we keep it
We keep enquiry details for up to 24 months after our last contact with you, unless you ask us to delete them sooner. Enrolment, payment and invoice records are kept for as long as tax and accounting laws require (usually 8 years).
8. Analytics
We use Google Analytics through Google Tag Manager to understand visits: which pages people read, which links and campaigns bring them, and whether forms are sent. This helps us improve the website and our courses.
To know which link or campaign brought you, the website saves the campaign details from the link (such as utm_source), the site that referred you and the first page you opened in your own browser storage. These details are sent with your form only when you submit it.
No personal data is sold. We do not use analytics data for advertising profiles.
10. Your rights
You can ask us to:
- Tell you what personal data we hold about you
- Correct or update your details
- Delete your details, unless we must keep them by law
- Stop calling or messaging you about courses
Email d2xtechnologies@gmail.com from the email or phone number you gave us. We reply within 7 working days and complete requests within 30 days.
11. Children
Our courses are meant for college students, graduates and working professionals. If you are under 18, please use the website with the consent of a parent or guardian.
12. Changes to this policy
We may update this policy from time to time. The latest version will always be on this page with the updated date at the top.
13. Grievance officer
For any privacy concern or complaint, contact our grievance officer at d2xtechnologies@gmail.com or +91 99723 77723. We acknowledge complaints within 48 hours and resolve them within 30 days.
Questions about this page?
Email d2xtechnologies@gmail.com or call +91 99723 77723 (Mon to Sun, 8 AM to 9 PM IST).
